Packages are open to all ages. It is recommended that guests under 15 be accompanied by an
adult.
All package purchasers will be contacted 3-5 days prior to the event date with the event
schedule, check-in location, time and instructions on where to pick up package inclusions. Such
information will be sent by vip@superfan.live to the e-mail address or telephone number provided at
the time of purchase. If you have not received this 3 days before the show, please contact us
immediately vip@superfan.live
You must bring a valid photo ID matching the purchaser’s name on this order to the event. Guests who cannot present a photo ID matching the purchaser’s name on the order will be turned away. You may be required to sign a waiver and release of liability.
By purchasing a package, you consent to have your photograph taken at the event. These images may
appear in a collective album that will be visible by other event attendees. Certain images may be
shared by Superfan, the photographer, and/or the artist for promotional purposes. Events, dates,
venue location, inclusions, merchandise, package programs, and amenities may vary market-bymarket and are subject to change and cancellation at any time.
All sales are final. No refunds,exchanges, resales, or transfers will be permitted. All package elements will be rendered invalid if resold or transferred. Please note this offer is not valid if this ticket was purchased via Fan to FanResale. Partial attendance at a single day event or multiple-day event is not eligible for a refund.
The artist, tour promoter, ticketing company, venue and any other affiliated parties reserve the right to
sell additional items not currently listed, including but not limited to single day tickets or additional
packages, at their sole discretion.
The artist, tour, promoter, ticketing company, venue or any other affiliated parties are not responsible for outdated or inaccurate information provided by the guest at the time of purchase which may result in undelivered product. If you have ACCESSIBLE needs: please email vip@superfan.live as soon as you have placed your order, and we will do our best to accommodate your needs based on availability at the venue.
By purchasing this package, you consent to receive promotional and marketing email and SMS from Superfan. You may opt-out of such promotional and marketing messaging at any time. Follow Superfan on Instagram @wearesuper.co